President / CEO
What does customer service mean to you?
I describe it as consistently exceeding the expectations of the customer
What has been your most memorable client experience at Red Moon?
All have been great in their own way. As it relates to Red Moon, I am most proud of being listed in the top 25 best companies to work for in Charlotte for four years in a row.
Hobbies outside of work:
"You can always be better tomorrow than you are today."
Anything featured in "A Moveable Feast"
"A Moveable Feast" - by Ernest Hemingway
Jazz, Rock, Classical
My advice to young people getting a start in the business world: 1) Enjoy the first, sip the second, decline the third. 2) Find a way to give back everyday. 3) Proactively solicit feedback, because all feedback is positive.
What is your most memorable travel experience?
A solo trip - two weeks driving around the entire coast of Ireland
With over 35 years of marketing, public relations and advertising experience, twenty of which were spent on Coca-Cola's "Cola Wars," I have enjoyed a robust career of solving our clients' communication problems.
At Red Moon, working with great brands like Jack Daniel's, Cinnabon, Hilton, I wake up everyday excited to learn new skills, meet new people and develop programs designed to increase our clients' business.
I enjoy serving our Charlotte community and especially serving on the board of directors for both the Charlotte Regional Sports Commission and Harris YMCA.