Senior Vice President Account Services
What does customer service mean to you?
Excellent customer service is ability to consistently exceed your client’s needs and expectations.
What has been your most memorable client experience at Red Moon?
Helping MolliCoolz grow from a concept to a $40 million a year brand with 80% clearance in the grocery channel was a thrill ride I’ll never forget.
Hobbies outside of work:
I’m a huge baseball fan and believe that Opening Day should be a national holiday. I also write a semi-regular column for my hometown newspaper, The Wilson Daily Times.
“The truth of the matter is that you always know the right thing to do. The hard part is doing it.” Norman Schwarzkopf
Potatoes are my weakness which drives my “carb conscious” wife crazy.
“A River Runs Through It” by Norman Mclean
Frank Sinatra, Broadway Musicals, Van Morrison and anything with a hot sax riff.
I am obsessed with crossword puzzles.
What is your most memorable travel experience?
Watching the sunset at the Grand Canyon is something I will never forget.
I grew up on a farm in eastern North Carolina where I learned three incredibly important life principles: faith, love of family and the value of hard work. From the farm, I went to UNC-Chapel Hill where I gained a degree in Journalism and a life partner in my wife, Laura.
While I have more than 30 years of marketing/communications experience, working at Red Moon challenges me every day to grow personally and professionally. I love the way Red Moon puts clients first and consider myself lucky to work in such a positive environment surrounded by such an outstanding group of professionals.